Privacy Policy

Effective Date: August 15, 2025

At AccuCoach ("Company," "we," "us," or "our"), your privacy is important to us. This Privacy Policy describes how we collect, use, store, and disclose personal information from individuals who access our website or use our software-as-a-service (SaaS) platform. This Policy is subject to and shall be interpreted in accordance with Delaware state law.

1. Information Collected

When you visit our website, create an account, or purchase our services, we may collect the following data:

  • Account Details: Your name, email address, user credentials, and contact preferences.
  • Billing and Payment Data: Credit or debit card information, billing address, and payment history processed through secure third-party processors. We do not retain full credit card information.
  • Technical Data: Device identifiers, browser type, IP address, access times, and referring URLs.
  • Cookies and Web Beacons: Used to enhance user experience, remember settings, and analyze performance.

2. Purpose of Data Use

We use the information collected to:

  • Deliver and manage our software services;
  • Process transactions and send invoices;
  • Communicate account-related notices and promotional offers;
  • Improve functionality, performance, and security of our services;
  • Detect and prevent fraudulent or unauthorized activity; and
  • Comply with applicable Delaware and federal laws.

3. Legal Basis for Processing

We process your information based on your consent, performance of a contract, compliance with legal obligations, and legitimate business interests such as fraud prevention and product improvement.

4. Data Sharing and Third Parties

We may share limited information with trusted service providers that assist with hosting, payments, analytics, and communication. All third parties are bound by confidentiality agreements and required to protect your data. We may also disclose information to law enforcement or regulatory agencies if required by Delaware or federal law.

5. Data Security and Storage

We employ encryption, access controls, and secure servers to protect your information from unauthorized access or disclosure. Despite these measures, no system can be completely secure, and you use our services at your own risk.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, to meet legal requirements, or to resolve disputes.

7. Your Privacy Rights

If you are a Delaware resident, you have certain rights regarding your personal information, including the ability to access, update, or request removal of your data. You may use our contact form to exercise these rights or request a copy of your information.

8. International Transfers

Your data may be transferred to servers located in the United States. By using our platform, you consent to such processing under U.S. and Delaware law.

9. External Links

Our website may contain links to third-party services. We are not responsible for the content or privacy practices of those external websites.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be effective when posted on our website. Your continued use of our services after updates constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data handling practices, please use our contact form to reach us.